Return your parcel

As of September 16th, we have implemented a new system.

Did you place your order after this date?
Then please visit our regular return page here. You will find an explanation of how to return your order and a link to our return portal there.

Did you place your order before this date?
Unfortunately, it is currently not possible to register your return via our portal and purchase a shipping label directly through us.

What to do?
No worries, you can arrange the shipping to our warehouse yourself. As soon as we receive your package, we will process it as quickly as possible and ensure that the purchase amount is refunded within 5 working days. Don't forget to clearly include your order number and details so that we can handle the return smoothly.

To which address do I need to ship my return?
Please ship your return to our warehouse:
Baskèts BV
Veemarkt 135
1019CC, Amsterdam

Do you have any other questions?
Visit our FAQ or fill out the form below. Our customer service team is ready to help you.